:root {
    --binder-red: #b5121b;
    --binder-dark: #7c0c12;
}

body {
    min-height: 100vh;
    display: flex;
    flex-direction: column;
    position: relative;
    overflow-x: hidden;
    background:
        radial-gradient(40% 60% at 20% 100%, rgba(120, 120, 120, 0.08), transparent 70%),
        radial-gradient(45% 65% at 50% 100%, rgba(120, 120, 120, 0.07), transparent 70%),
        radial-gradient(40% 60% at 80% 100%, rgba(120, 120, 120, 0.08), transparent 70%),
        radial-gradient(20% 40% at 30% 92%, rgba(120, 120, 120, 0.06), transparent 65%),
        radial-gradient(20% 40% at 70% 92%, rgba(120, 120, 120, 0.06), transparent 65%),
        radial-gradient(circle at 15% 10%, rgba(181, 18, 27, 0.08), transparent 40%),
        radial-gradient(circle at 85% 20%, rgba(181, 18, 27, 0.06), transparent 45%),
        linear-gradient(180deg, #f7f7f9 0%, #ffffff 55%, #ffffff 100%);
}

body::before {
    content: "";
    position: fixed;
    left: 0;
    right: 0;
    bottom: -120px;
    height: 1240px;
    pointer-events: none;
    z-index: 0;
    background:
        radial-gradient(110px 380px at 6% 100%, rgba(90, 90, 90, 0.38), transparent 72%),
        radial-gradient(140px 460px at 18% 100%, rgba(90, 90, 90, 0.34), transparent 74%),
        radial-gradient(120px 420px at 32% 100%, rgba(90, 90, 90, 0.36), transparent 74%),
        radial-gradient(150px 500px at 46% 100%, rgba(90, 90, 90, 0.33), transparent 74%),
        radial-gradient(140px 480px at 60% 100%, rgba(90, 90, 90, 0.35), transparent 74%),
        radial-gradient(120px 420px at 74% 100%, rgba(90, 90, 90, 0.36), transparent 74%),
        radial-gradient(140px 460px at 88% 100%, rgba(90, 90, 90, 0.34), transparent 74%),
        radial-gradient(110px 380px at 98% 100%, rgba(90, 90, 90, 0.38), transparent 72%);
    opacity: 0.95;
    filter: blur(1px);
}

body::after {
    content: "";
    position: fixed;
    left: 0;
    right: 0;
    bottom: -40px;
    height: 720px;
    pointer-events: none;
    z-index: 0;
    background:
        radial-gradient(200px 320px at 14% 100%, rgba(140, 140, 140, 0.24), transparent 72%),
        radial-gradient(240px 360px at 50% 100%, rgba(140, 140, 140, 0.22), transparent 74%),
        radial-gradient(200px 320px at 86% 100%, rgba(140, 140, 140, 0.24), transparent 72%);
    opacity: 0.9;
    filter: blur(1.2px);
}

main {
    flex: 1 0 auto;
    position: relative;
    z-index: 1;
}

.footer {
    margin-top: auto;
    position: relative;
    z-index: 1;
}

.bg-binder {
    background-color: var(--binder-red) !important;
}

.navbar .nav-link {
    color: #fff !important;
    font-weight: 700;
    letter-spacing: 0.2px;
}

.nav-flame {
    width: 18px;
    height: 18px;
    object-fit: contain;
    vertical-align: -2px;
}

.navbar .nav-link:hover,
.navbar .nav-link:focus {
    color: #ffe3e6 !important;
    text-decoration: underline;
    text-underline-offset: 4px;
}

.navbar .nav-link.text-white-50 {
    color: #ffe3e6 !important;
    font-weight: 600;
}

.btn-binder {
    background-color: var(--binder-red);
    border-color: var(--binder-red);
    color: #fff;
}

.btn-binder:hover {
    background-color: var(--binder-dark);
    border-color: var(--binder-dark);
    color: #fff;
}

.form-select {
    font-weight: 600;
    color: #111;
    background-color: #fff;
    border-color: #c7c7c7;
}

.form-select option {
    color: #111;
}

.form-select:focus {
    border-color: var(--binder-red);
    box-shadow: 0 0 0 0.2rem rgba(181, 18, 27, 0.15);
}

.bg-status {
    background-color: #6c757d;
}

.bg-risk {
    background-color: #dc3545;
}

.card {
    border-radius: 12px;
}

.chat-box {
    max-height: 480px;
    overflow-y: auto;
}

.chat-user-list .list-group-item.active {
    background-color: var(--binder-red);
    border-color: var(--binder-red);
}

.chat-message {
    max-width: 80%;
    box-shadow: 0 6px 14px rgba(0, 0, 0, 0.08);
}

.chat-message-me {
    background-color: var(--binder-red);
    color: #fff;
}

.chat-message-other {
    background-color: #f2f3f5;
    color: #1f1f1f;
    border: 1px solid #e1e1e6;
}

.chat-message-text {
    white-space: pre-wrap;
}

.chat-attachment {
    display: inline-block;
    margin-right: 8px;
    padding: 2px 6px;
    border-radius: 6px;
    background: rgba(0, 0, 0, 0.08);
    color: inherit;
    text-decoration: none;
}

.chat-attachment:hover {
    text-decoration: underline;
}

.chat-image-preview {
    max-width: 160px;
    max-height: 160px;
    border-radius: 8px;
    display: inline-block;
}

.chat-preview {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.chat-preview-item {
    border: 1px dashed #c7c7c7;
    border-radius: 8px;
    padding: 6px;
    background: #fff;
}

.chat-input-form.chat-dragover,
.chat-input-form.chat-dragover .form-control {
    border-color: var(--binder-red);
    box-shadow: 0 0 0 0.2rem rgba(181, 18, 27, 0.15);
}

.ticket-card {
    transition: box-shadow 0.2s ease, transform 0.2s ease;
}

.ticket-card .card-body {
    padding-right: 64px;
    padding-top: 52px;
}

.ticket-card:hover {
    box-shadow: 0 12px 22px rgba(0, 0, 0, 0.08);
    transform: translateY(-2px);
}

.ticket-actions {
    position: absolute;
    top: 12px;
    bottom: auto;
    right: 16px;
    z-index: 2;
}

.ticket-actions .dropdown-toggle {
    border-radius: 999px;
    line-height: 1;
}

.assign-list {
    max-height: 220px;
    overflow-y: auto;
}

.brand-logos {
    display: flex;
    align-items: center;
    gap: 12px;
}

.navbar {
    padding-top: 20px;
    padding-bottom: 20px;
}

.brand-logos img {
    max-height: none;
}

.brand-logo {
    height: 140px !important;
    width: auto !important;
}


.footer-logos {
    display: flex;
    justify-content: center;
    align-items: center;
    gap: 12px;
}

.footer-logo {
    height: 120px !important;
    width: auto !important;
}

.footer-meta {
    margin-top: 12px;
    text-align: center;
    color: #6c757d;
    font-size: 0.9rem;
}

.footer-meta a {
    color: #6c757d;
    text-decoration: underline;
    text-underline-offset: 2px;
}

.footer-credit,
.footer-contact {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
}

.footer-credit {
    font-weight: 600;
    letter-spacing: 0.2px;
}

.footer-contact a {
    color: #495057;
    font-weight: 600;
}